1. Introduction
yongxintrading.work is operated by YONGXIN TRADING (MALAYSIA) SDN. BHD. (202601011500 (1673598-V)). We collect only the customer information needed to manage orders for non-branded luggage and school bags, respond to enquiries, arrange delivery, and support after-sales review.
2. Information We Collect
We may collect name, email address, phone number where available, billing and shipping address, order details, payment confirmation details, IP address, browser data, and website activity through cookies.
3. Product-Related Enquiries
Customer information may also be used to respond to bag size enquiries, travel-use questions, material/color checks, capacity questions, and order support. This helps us check the order record, confirm product details, and provide suitable support.
4. How We Use and Share Data
Information is used for order processing, delivery, customer service, return or exchange review, fraud prevention, and website improvement. Necessary details may be shared with courier companies, payment processors, website service providers, or legal authorities where required.
5. Cookies and Security
Cookies may support cart functions, login sessions, analytics, and site performance. We use reasonable safeguards to protect personal information, but no online system is completely risk-free.
6. Contact
For privacy enquiries, contact yongxintrading@outlook.com, 01113269198, or write to 50A, JALAN BELADAU 20, TAMAN PUTERI WANGSA, 81800 ULU TIRAM JOHOR BAHRU, MALAYSIA.